Privacy Policy

1. What this policy covers

This Privacy Policy applies to the Tiramisu AI website, apps, APIs, support channels, and related services.

It explains what information we collect when you browse the site, create media, buy a plan, or contact our team, and how we use that information to operate and improve the service.

2. Information we collect

The data we collect depends on how you use Tiramisu AI. We only collect information that is reasonably necessary to provide the service, secure the platform, and meet legal obligations.

• Account information such as name, email address, sign-in method, and profile details.
• Creation data such as prompts, uploaded files, generated outputs, project settings, and related metadata.
• Usage and device data such as browser type, pages viewed, timestamps, IP-based security signals, crash logs, and abuse-prevention diagnostics.
• Billing and subscription data such as plan type, payment status, invoices, and transaction references supplied by our payment providers.

3. How we use information

We use personal information to authenticate accounts, deliver generations, process payments, prevent fraud and abuse, answer support requests, analyze performance, and comply with legal obligations.

We may also use service data in aggregated or de-identified form to understand product usage, improve reliability, and guide roadmap decisions.

4. Sharing, storage, and retention

We share data only with service providers that help us run Tiramisu AI, such as hosting, analytics, storage, customer support, and payment partners, and only to the extent needed to perform those services.

We retain information for as long as needed to provide the service, maintain records, resolve disputes, enforce our agreements, or satisfy legal requirements. Some generated assets may be deleted earlier based on product retention rules or account settings.

5. Security and your choices

We use reasonable technical and organizational safeguards to protect data, but no internet service can guarantee absolute security.

You may request access, correction, deletion, or export of your information by contacting us. We may ask you to verify your identity before completing a request.